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Privacy Notice

Some Key Terms

We collect "Non-Personal Information" and "Personal Information." There are different definitions of personal information used by different jurisdictions. The term Personal Information as used herein means information about a specific individual, such as full name, address, mobile number, or email address, which is used to identify a particular individual.

The term Non-Personal Information means information that does not personally identify you and cannot presently be used to identify you, including de-identified information, such as anonymous usage data, general demographic information, platform types, and number of clicks.

The term Information may include both Personal Information and Non-Personal Information.

Who Does This Privacy Notice Apply To?

This Privacy Notice applies to those who visit, access or use this website or our offerings, including widgets, tools, and products and services ("Services"). Collectively, throughout this Notice, we may use the term "You" to reference Users.

Specific Services

Certain services may include additional information about the collection of Information for the specific services offered.

Information Collected

We collect or receive information about your interactions with us. Depending on how you use our Services, your Information may include, without limitation:

  • Any information you provide voluntarily, such as name, address, mobile number, and email, and feedback.
  • Account set up and login information such as email and password. This account registration-related information may also include your name, physical address, telephone number, occupation, and information imported from social login permissions granted to us.
  • Your Content and Query history — that is, the questions that you input in using the Services and the output or results generated, as well as content consumption information, i.e. the threads of where you consume and click through on query output, question bars, and results. This content may constitute or contain Personal Information depending on the nature and substance queried.
  • Information about the Services that you use, how often you use them, and your responses to the offerings or advertisements presented or made available on or by our Services.
  • Payment Information: We will collect credit card or other payment information when you are eligible to purchase or receive funds from our Services.
  • Any other information you choose to include in communications with us, for example, when sending a message to us, which may include your name, contact information, and the contents of any messages you send.

In some other countries, including in the European Economic Area, this information may be considered "Personal Data" under applicable data protection laws.

Your information may be supplemented with additional information from third parties, such as publicly available information, and other information that we may append or match to your information.

We may also receive or collect certain technical information when you use our Services. This may include your browser or operating system, your Internet protocol (IP) address; information about any devices, connections and methods used to access and interact with us, and data relating to malfunctions or problems occurring when you use our Services. We may assign a randomized identifier to replace your device ID or IP address which enables us and our advertising partners to know if your browser or device has previously been to the site or if you click on an advertising link associated with our Services. Additionally, we may collect information about other software on your device for the purpose of protecting your security or improving your online experience.

Information Collected with Automated Tools

We may use automated tools to collect certain Information when you use the Services, including to tailor features and queries, run analytics and better understand user interaction with the Services. To do this, we may use cookies and other tracking technologies. This Information includes:

  • Device information, such as device type, operating system, unique device identifier, and internet protocol (IP) address.
  • Geolocation information.
  • Other information regarding your interaction with the Services, such as browser type, log data, date and time stamps.

If cookies are used, you can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, it is important to remember that some of our Services may not function properly if your cookies are disabled (such as your login information).

How Your Information May Be Used

Your information may be used for purposes that include:

  • To operate and improve the Services.
  • To personalize the content and advertisements provided to you (including to present offers to you on behalf of business partners and advertisers).
  • To fulfill your requests for tools, software, functionality, features and other products and services.
  • To communicate with you and respond to your inquiries and to provide customer support and technical assistance.
  • For administration of your account.
  • To create de-identified analytical information.

Other Legal Basis

In accordance with applicable data protection laws, without limiting the above, we may process your Personal Information where we have a lawful basis for doing so, including:

  • Contract Necessity — Where it is necessary to provide the Services to you under the performance of the contract we have with you or your organization that is our customer.
  • Legal Necessity — Where we are required to do so in accordance with legal or regulatory obligations.
  • Consent — Where you have given your consent.
  • Legitimate Interests — Where it is in our (or a third party's) legitimate interests to process your Personal Information and these interests do not prejudice your own interests.

Disclosure and Sharing of Non-Personal Information

We may use Non-Personal Information to learn and understand the use of the Services, to improve and revise the Services, and to track product interest.

We may share Non-Personal Information about our Services with our business partners or the general public. For example, we may share information regarding the daily number of unique users to our Services with potential partners or others.

We may share aggregated, Non-Personal Information with our partners like publishers, advertisers or connected sites. For example, we may share information to show trends about the general use of our websites and Services. We will maintain and use de-identified information in de-identified form and not attempt to re-identify the information, unless required by law.

Disclosure and Sharing of Information that May Include Personal Information

We may also share Information (including Personal Information) we collect for the following purposes:

  • Information may be disclosed to anyone who is engaged to help us make the Services available and functional, like technical agents, service providers, other subcontractors, and our affiliates and consultants. These functions include, for example, hosting, maintenance, data analysis, customer support, email delivery services, infrastructure, technical agents, analytics and metrics. They will be engaged by contract to ensure that they only use the Information on our behalf and as permitted under this Privacy Notice. We may also share Information with our employees and contractors that need to know that information in order to process it on our behalf or to provide the Services. Some of those employees and contractors may be located outside of the United States and by using the Services you consent to the transfer of such information to them.
  • We may disclose Information during due diligence or in preparation for or after a sale, merger, consolidation, change in control, transfer of substantial assets, reorganization or liquidation.
  • In the event that another company acquires all or substantially all of the assets related to the Services or other business of the Company, we reserve the right to include all Information among the assets transferred to the acquiring company.
  • We may share Information with our affiliates when it is reasonably necessary, such as to help analyze and improve the Services.
  • We may disclose Information if required by law or where we believe such action is necessary in order to protect or defend our interests or the interests of our users or business partners. We may disclose Information to the extent required by law, or if we have a good-faith belief that we need to disclose it to comply with official investigations or legal proceedings (whether initiated by governmental/law enforcement officials, or private parties).

Display of Advertising

We may serve you ads on our Services. Our ads reflect information from the content being viewed or your queries to provide contextually relevant advertisements. We may use our own or third-party ad networks to display advertising on our Services. We may share certain Information about you as a user (such as zip code, IP address, and other information) with certain ad network and service providers to help them deliver more advertisements through their networks.

Consumer Privacy Choices

You may have certain rights to access, review, update, or delete the Personal Information we hold about you, under applicable law. For more information, please visit our Consumer Privacy Choices page.

Children

Our Services are not directed towards children under 13 years of age and we do not knowingly collect any Personal Information from children under age 13 (or up to age 16 in certain jurisdictions) through the Services.

Third-Party Websites and Services

Our Services may allow you to login via a third-party integration or involve integrations with and direct you to websites, apps, and services managed by third parties. If you access third-party services, such as social media sites or other sites linked through the Services, these third-party services will be able to collect Personal Information about you. By interacting with these third parties, you are providing information directly to the third party and are subject to the third party's privacy policy. Our linking to another site or service doesn't mean we endorse it or speak for that third party.

Privacy Notice — California and Other US States

Certain other US states have also enacted consumer privacy laws that grant their residents certain rights and require additional disclosures. If you are a resident of one of these states, this section applies to you.

This Privacy Notice for California Residents supplements the information contained in this Privacy Notice and applies to visitors and users of this Services who reside in the State of California. We adopt this notice to comply with the California Consumer Privacy Act of 2018 ("CCPA") and the Consumer Privacy Rights Act of 2023 (CPRA). For purposes of this notice, we use the term "Personal Information" as it is defined and used under the CCPA.

Information We Collect: Personal Information we collect from you is what you voluntarily submit to us (i.e. your email address, account set up information), your IP address when you use the Services and your Query History (all described more fully above). If you are using a paid service, you may share with us credit card or bank information. We use this Personal Information to respond to your requests and to enable you to use our Services.

Personal Information that we "Share," "Sell," or Use for "Targeted Advertising": We currently do not "Sell" (as used by CCPA) or share or disclose sensitive Personal Information or other Personal Information for targeted advertising or to unaffiliated third parties.

Your Privacy Rights: The CCPA provides consumers with specific rights (i.e. access, opt out and deletion) regarding their Personal Information. If at any time you wish to amend or delete the Personal Information we hold about you, you may contact us as set forth in the "Consumer Privacy Choices" section.

Non-discrimination: We will not discriminate against you if you choose to exercise your rights under the CCPA or any other rights you may have in respect of your Personal Information.

Appeals: You have the right to appeal a decision we may make about your privacy rights. If we deny your request, you may appeal our decision by contacting us at privacy@prorata.ai. If you have concerns about the results of an appeal, you may contact the attorney general in the state where you reside.

Data Retention

We retain Information as long as we need in order to provide our Services to you, or for other legitimate business purposes such as resolving disputes, safety and security reasons, or complying with our legal obligations. We may retain Personal Information for such period as we may need to assert and defend against potential legal actions.

Third-Party Tools and Links to Other Websites and Services

Our Services may utilize third-party tools such as authentication or login tools and contain links to other third-party websites, apps and services of interest. This Privacy Notice does not apply to the privacy practices of third parties that appear on or through the Services. We are not responsible for the content or privacy practices of third-party providers, platforms or others.

Complaints

If you have any questions or complaints about how we process Personal Information, we encourage you to reach out at privacy@prorata.ai, and we will respond to you.

General

We will regularly review and may update this Privacy Notice as our products and services evolve. We will do so by posting an updated Privacy Notice here.

The Services are hosted in the United States. If you are located outside of the United States, please be advised that we process and store Information in the United States and your use of the Services constitutes your consent to and understanding of this processing.

International Data Transfers. You acknowledge that ProRata is a company based and headquartered in the United States. Any Personal Information we hold about you will be transferred to, used, processed, and stored in the United States. You consent to any such transfer of personal information outside your country of residence to any such location. Wherever Information is stored, we will take reasonable care to safeguard the Information.

Our core Services are powered by AI technologies. We use AI technologies to provide, improve and optimize our Services. We are not using your Personal Information to train AI models.

Information that we collect is stored on servers that we manage, using reasonable administrative, technical and physical safeguards designed to protect against unauthorized access or disclosure of data. Please be aware that no data transmission over the Internet is guaranteed to be 100% secure.

Contact Information

If you have any questions about the Services, or this notice, or if you would like us to delete the Information, please contact us at info@prorata.ai.

ProrataAI, Inc. is located at 130 W. Union St., Pasadena, CA 91103.

Our EU Representative

Under Article 27 of the GDPR, we have appointed an EU Representative to act as our data protection agent for citizens residing in the EU. Our nominated EU Representative is Instant EU GDPR Representative Ltd.:

Adam Brogden
contact@gdprlocal.com
Tel +35315549700
Instant EU GDPR Representative Ltd.
Office 2, 12A Lower Main Street
Lucan, Co. Dublin K78 X5P8
Ireland

We have also appointed a UK Representative:

GDPR Local Ltd.
Adam Brogden
contact@gdprlocal.com
Tel +44 1772 217800
1st Floor Front Suite
27-29 North Street
Brighton, England

Effective: April __, 2026

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